What is your the Return and Exchange Policy?

Please reach out to larry@baidroid.cn for all returns or exchanges.

Once your order is processed and in production, it cannot be canceled or switched.

We offer returns and refunds for faulty products only.

In line with Foreign Consumer Law, we will try our best to resolve the issue and may fix, replace, refund, or partially refund the product.

The final resolve for faulty products, including refunds for the cost of the product is decided on a case by case basis majorly depending on the source of the fault.

Please note that we do not provide pre-paid shipping return labels.

Orders must be sent back at customer's expense.

We suggest you get a tracking number with your return also, as we are not liable for lost return packages.